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Frequently asked questions
Do you offer free shipping?
Enjoy complimentary shipping on all orders across India.
What is your Exchange policy?
Please report damaged, defective, or missing items within 24 hours. As our pieces are made to order, they are non-returnable. Exchange requests may be emailed to shop.qalabo@gmail.com with the reason and photos; items must be unused and have all tags intact.
How long will my order take to arrive ?
Each piece is handcrafted especially for you. Please allow us 8–10 days from the date of order for us to create and deliver your piece with the quality it deserves.
Can the size be tailored to my measurements?
Absolutely! We offer flexible sizing to suit you. Simply email us at [shop.qalabo@gmail.com] with your requirements, and we’ll create it just for you.